Terms of services

1. Introduction
Welcome to Omahat (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website and mobile application, including all purchases, services, and content provided by Omahat.
By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Eligibility
By using our Services, you confirm that:

You are at least 18 years old

You are legally capable of entering into a binding agreement

The information you provide is accurate and complete

3. Products & Availability

All products displayed are subject to availability.

We reserve the right to limit quantities or discontinue any product at any time without prior notice.

Product images are for illustration purposes only; actual products may vary slightly.

4. Pricing

All prices are listed in Kuwaiti Dinar (KWD).

Prices include applicable taxes unless stated otherwise.

Delivery charges are applied separately and displayed at checkout.

Delivery fee: 1.250 KD

We reserve the right to change prices at any time without prior notice.

5. Payment Methods
We accept the following payment methods:

Cash on Delivery

KNET

Credit / Debit Cards

Apple Pay

All payments are processed securely through trusted third-party payment gateways.

We do not store credit card or KNET details.

6. Order Confirmation & Cancellation

An order is confirmed once payment is successfully completed.

Omahat reserves the right to cancel or refuse any order due to:

Payment issues

Product unavailability

Suspected fraud or misuse

7. Delivery Policy

Kuwait orders: Same-day delivery for orders placed before 7:00 PM

Delivery days: Saturday to Thursday

Delivery times may vary due to location, weather, or unforeseen circumstances

Omahat is not responsible for delays beyond its reasonable control.

8. Returns & Refunds

Products may be returned or exchanged within 14 days of purchase.

Items must be:

Unused

In original packaging

Not damaged or misused

Non-returnable items include (but are not limited to):

Books

Baby calming toys & biting items

Breastfeeding tools

Toilet training items

Diapers

Towels

Milk & food products

Underwear & swimwear

Pregnancy support belts

Health, beauty, skincare, perfume, and cosmetic products

Refunds are issued only after inspection and approval, according to shop policy.

9. User Responsibilities
You agree:

Not to misuse the Services

Not to provide false or misleading information

Not to violate any applicable laws or regulations

Any misuse may result in suspension or termination of your account.

10. Intellectual Property
All content on Omahat (logos, text, images, graphics, app content) is owned by Omahat and protected by intellectual property laws.
You may not copy, distribute, or reproduce any content without prior written consent.

11. Privacy
Your use of our Services is also governed by our Privacy Policy.

By using Omahat, you consent to the collection and use of your data as described in the Privacy Policy.

12. Limitation of Liability
Omahat shall not be liable for:

Indirect or consequential damages

Loss of data or profits

Delays or service interruptions beyond our control

Our liability is limited to the value of the purchased product.

13. Changes to Terms
We reserve the right to modify these Terms at any time.

Any updates will be posted on our website or app. Continued use of the Services means acceptance of the updated Terms.

14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Kuwait.

15. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Omahat Customer Support

📧 Email: sales@omhat.net